|Community Monitoring in Health Resources for the Practitioner|
Welcome to the Community Monitoring Resource Pack!
Community Monitoring (also called citizen oversight or social accountability) is a set of activities, or a process, which is conducted by communities or a group of community representatives to understand the accessibility, quality and effectiveness of public services that the community is entitled to.
The community monitoring resource pack has been envisaged as a compilation of readings, guidelines, exercises, and examples which will support a grassroots development or a human rights practitioner to adopt new methodologies or improve existing practices. This resource pack intends to draw upon the existing practice of community monitoring in different parts of the world and will enable new practitioners, academicians, grassroots activists to build their skill.
The overall purpose of the resource pack is to equip practitioners of community monitoring, especially those who work with marginalised communities with appropriate knowledge and skills so that they can support marginalised communities and empower them to creatively engage with the public health systems for fulfillment of health related rights.
The resource pack brings together and includes a vast array of conceptual and practical aspects of community monitoring. The platform brings together resources developed around citizenship, governance, accountability and contemporary practices in community monitoring. This learning platform has interconnected resources and processes which allow users to use this as an online resource. The pack has been divided into six key sections, these are:
Section I: Conceptual framework: Community monitoring for Accountability
Section II: Preparing for Community Monitoring
Section III: Conducting Community Enquiry and Generating Evidence
Section IV: Advocating for Change, Documentation and Improving Practices
Section V: Voices and Case Studies on Community Monitoring
Section VI: Dictionary
As this is an effort which needs to be further strengthened and established into a proactive interactive platform, your comments, suggestions and feedback regarding the website and the resource pack will be most welcome.
"In Uttar Pradesh (India) the government health officials stigmatise and act as if something is wrong with us when we go and meet them. We do feel disheartened with this kind of behaviour. So, learning and then taking forward community monitoring has given us back our energy and strength to fight against this stigma"
Sandhya Mishra- SAHAYOG, Uttar Pradesh (Mumbai Workshop- February, 2013)
"The role of civil society in budget monitoring is something that is very important that I have learnt from CHSJ in India. I would like to take this forward in my country"
Chioma Blessing Kanu- Civil Society Legislative Advocacy Centre (Nigeria Workshop- November, 2012)
This is a joint initiative of Centre for Health and Social Justice supported by Open Society Foundation.
Centre for Health and Social Justice (CHSJ) is a health policy resource centre working actively with public health systems and with the community to improve both the health systems and health outcomes in South Asia with a focus on India. CHSJ has also been providing spaces and opportunities for the members of the community to directly interact and dialogue with health policy makers, managers and providers.
The Open Society Foundation (OSF) works to build vibrant and tolerant democracies whose governments are accountable to their citizens. Working with local communities in more than 70 countries, the Open Society Foundations support justice and human rights, freedom of expression and access to public health and education.