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Step 3 - Building capacity in the group
Once a group has been formed and its membership identified, it is necessary to build capacity in the group. Some of the essential elements of this capacity building process will be to develop their knowledge about the health entitlements of community; the key health problems faced by Roma, the key determinants of health, the way the health system functions and so on. In addition the group members will also need to be trained on ways to effectively communicate in the village, how they can support other members in the community to facilitate access to health services. It may be a good idea to arrange a field visit to a hospital or doctors chambers to understand how the public health system actually works. Once the group members are sufficiently knowledgeable about the health system functioning and health entitlements, it will be their responsibility to spearhead an entitlement awareness process in their community. The group is also trained and encouraged to prepare a village health profile which can serve as the baseline to understand that changes that take place as a result of community monitoring. Once the entitlement process in the community is over the group is trained for conducting community monitoring exercise.
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