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Step 4 – Entitlement Awareness in the Community
Entitlement awareness is a crucial component of rights education. Marginalised communities are ignorant about and suspicious of public systems. They may have history of being discriminated and having faced abuse in the hands of public officials. In such situation it is important that the communities understand that the historical situation has changed and they are now citizens of the country and are entitled to some basic citizenship services. In many cases the entire gamut of citizenship services available to the majority community may not be available to marginal community, but without a sense of entitlement they will not be able to raise a demand. The following activities may be conducted as part of entitlement awareness in the community:
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