Community Monitoring in Health Resources for the Practitioner |
Meeting with Officials
Meetings with the Health Providers
Once the community leadership is aware of the different aspects of the health services that they need and what is available to them today it will be possible for them to discuss these with their health providers. It may be necessary to build relationship with the local Multipurpose Health Worker as well as the Medical Officer of the local PHC for this purpose.
The community leadership can approach the MO or the CMO and share their problems. In case these officials are willing to acknowledge their communities own concerns it will be possible to proceed to the stage of Interface described below. In case this is not possible it may be necessary to organize public meetings and public tribunals at a later stage.
Interface with service providers
Once a bridge has been built with the health service providers there can be a sharing of concerns, problems and plans. This can lead to a preriodic review of activities at the Sub-Centre and PHC level. Sub-Centre review and planning meetings could take place monthly while PHC level meetings could be organised quarterly. Mutually agreed upon quality of care checklists could be the basis for monitoring the service provision and service uptake from both sides. These activities can strengthen the Community Needs Assessment Approach which is already part of the Reproductive and Child Health programme.
Once the community leadership is aware of the different aspects of the health services that they need and what is available to them today it will be possible for them to discuss these with their health providers. It may be necessary to build relationship with the local Multipurpose Health Worker as well as the Medical Officer of the local PHC for this purpose.
The community leadership can approach the MO or the CMO and share their problems. In case these officials are willing to acknowledge their communities own concerns it will be possible to proceed to the stage of Interface described below. In case this is not possible it may be necessary to organize public meetings and public tribunals at a later stage.
Interface with service providers
Once a bridge has been built with the health service providers there can be a sharing of concerns, problems and plans. This can lead to a preriodic review of activities at the Sub-Centre and PHC level. Sub-Centre review and planning meetings could take place monthly while PHC level meetings could be organised quarterly. Mutually agreed upon quality of care checklists could be the basis for monitoring the service provision and service uptake from both sides. These activities can strengthen the Community Needs Assessment Approach which is already part of the Reproductive and Child Health programme.